Terms & Conditions
Last updated: 26 August 2026
These Terms & Conditions apply to your use of this website and to courses, coaching, digital resources and related services supplied by Pacific Blue Enterprises Limited, trading as Life Compass for Success and Steady Father.
By using this website or purchasing a product or service, you agree to these Terms & Conditions. If you do not agree, please do not purchase or use the relevant product or service.
1. Nature of the Services
Life Compass for Success provides educational courses, personal coaching, community support and digital resources intended to encourage reflection, practical learning and personal development.
Details of each product or service, including its content, format, availability and price, will be shown on the relevant sales or information page.
2. Important Professional Boundaries
Our courses, coaching, community discussions and resources are educational and developmental in nature. They are not a substitute for medical or mental-health care, counselling, legal advice, financial advice or emergency assistance.
You remain responsible for your own decisions and actions. If you need professional or urgent help, contact an appropriately qualified professional or the relevant emergency service in your location.
No particular personal, relationship, parenting, financial or legal outcome is promised or guaranteed.
3. Prices and Payment
Prices are displayed in United States dollars (USD) unless clearly stated otherwise. New Zealand GST is included in the displayed price where it applies to a New Zealand customer.
Payment is required through the payment methods made available at checkout. If you choose an instalment plan, you agree to pay all instalments when due unless a refund, cancellation right or other remedy applies under our Refund Policy or applicable law.
You are responsible for ensuring that your payment and contact information is accurate and current.
4. Access and Permitted Use
When you purchase a course or digital resource, you receive a personal, limited and non-transferable right to access and use it for your own learning.
You must not copy, reproduce, record, distribute, publish, sell, licence, share login access to, or commercially exploit our content without prior written permission, except where permitted by law.
You are responsible for keeping your account details secure and for activity carried out through your account. Any access period or specific conditions will be stated on the relevant product page.
5. Coaching Appointments
Coaching appointments are scheduled for the agreed date and time shown in the booking confirmation. Times are displayed in the time zone selected through the booking system.
If you need to cancel or reschedule a paid coaching session, please provide at least 24 hours’ notice. A session cancelled with less than 24 hours’ notice, or missed without notice, may be treated as used.
We understand that genuine emergencies and unexpected circumstances occur. Exceptions may be made at our reasonable discretion.
If we need to cancel or reschedule a session, you will not lose that session and an alternative time will be arranged.
6. Community Participation
If you participate in a community, social media page or online group operated or supported by us, you agree to communicate respectfully and not post unlawful, threatening, abusive, discriminatory, misleading or deliberately harmful material.
Spam, unauthorised promotion, harassment and the sharing of another person’s private information are not permitted.
We may moderate or remove content, restrict participation or suspend access where reasonably necessary to protect members, maintain the purpose of the community or respond to a breach of these terms.
Views expressed by community members are their own and are not necessarily endorsed by Life Compass for Success or Steady Father.
7. 30-Day Money-Back Guarantee and Refunds
Where a product or service is advertised with a 30-day money-back guarantee, you may request a refund within 30 calendar days from the date of purchase.
To request a refund, email mailto:[email protected] within that 30-day period. Include your name, the email address used for the purchase and details of the product or service purchased.
Eligible refunds will be returned through the original payment method. Additional conditions applying to particular products or services will be explained in our Refund Policy or on the relevant sales page.
Outside an advertised refund period, a change of mind does not automatically create a right to a refund. Nothing in this policy limits any rights or remedies available under applicable consumer law.
8. New Zealand Consumer Rights
Pacific Blue Enterprises Limited is a New Zealand business and complies with applicable New Zealand consumer law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
Customers outside New Zealand may also have mandatory consumer rights under the laws applying in their location. Nothing in these Terms & Conditions excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
9. Governing Law and Disputes
These Terms & Conditions are governed by and interpreted in accordance with the laws of New Zealand.
Subject to any mandatory rights available under applicable law, you and Pacific Blue Enterprises Limited submit to the non-exclusive jurisdiction of the courts of New Zealand.
If a concern or dispute arises, please contact us first and provide reasonable details. We will make a genuine effort to resolve the matter directly and fairly before formal proceedings are considered.
10. Third-Party Platforms and Links
We use third-party platforms and service providers to deliver parts of our services. These may include website hosting, course delivery, community platforms, video conferencing, scheduling, email and payment processing.
Your use of a third-party platform may also be subject to that provider’s terms and privacy practices. We are not responsible for independent third-party websites, content or services merely because they are linked from our website.
We will take reasonable steps to address service interruptions within our control, but we cannot guarantee uninterrupted access to systems operated by third parties.
11. Website and Service Availability
We may update, improve, replace or discontinue website content, free resources or service features from time to time.
We will not knowingly make a material change that unfairly removes a paid benefit without providing an appropriate remedy where required by these terms or applicable law.
Access may occasionally be interrupted by maintenance, technical problems, security concerns or circumstances beyond our reasonable control.
12. Eligibility and Personal Responsibility
Our paid courses, coaching services, private communities and social media content are intended for adults aged 18 years or older. Use of any third-party social media platform is also subject to that platform’s own age requirements and terms.
You agree to provide accurate information, participate honestly and respectfully, and use the material responsibly. You remain responsible for deciding whether a course, coaching service or suggested action is suitable for your circumstances.
13. Responsibility and Liability
To the extent permitted by law, we are not responsible for loss arising from decisions made solely in reliance on general educational content, a failure to seek appropriate professional advice, inaccurate information supplied by you, misuse of our services, or circumstances beyond our reasonable control.
We are not liable for indirect or consequential loss that was not reasonably foreseeable when the relevant product or service was supplied.
Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, or any liability, guarantee, right or remedy that cannot lawfully be excluded or limited.
14. Suspension or Ending Access
We may suspend or end access to a course, community or service where there is non-payment, misuse, unlawful conduct, a serious or repeated breach of these terms, or a reasonable concern for the safety or security of members, staff or systems.
Where appropriate, we will provide notice and a reasonable opportunity to address the concern before access is ended.
Any suspension or termination will be handled consistently with applicable consumer law and any refund or remedy to which you are entitled.
15. Changes to These Terms
We may update these Terms & Conditions when our services, business practices or legal obligations change. The revised version will be published on this page with an updated date.
Material changes will apply prospectively unless the law requires otherwise or you expressly agree to them. Terms applying to an existing purchase will not be changed unfairly after the purchase has been made.
16. Contact Us
If you have a question, concern, complaint, cancellation request or refund request, please contact:
Pacific Blue Enterprises Limited
Trading as Life Compass for Success and Steady Father
Christchurch, New Zealand
Email: mailto:[email protected]
Please include your name, the email address used for your purchase and enough information for us to identify the relevant product, service or booking.
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